Job Opportunities

Associate Director of Student Finance and Records

Apply now Job No: 495413
Local Title: Associate Director of Student Finance and Records
Budget Title: Assistant for University Financial Analysis
Work Type: Full Time
Location: Brooklyn, NY
Categories: Management and Professional, Administrative, Finance


Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:


Job Summary:

The Bursar's Office at SUNY Downstate Health Sciences University is seeking a full-time Associate Director of Student Finance and Records / Assistant for University Financial Analyst. The successful candidate will:

  • Reconcile federal student loan accounts, direct lending on a quarterly and annual basis; prepare annual operating report and assist the financial aid office with the FISAAP report.
  • Processes financial aid draw-down and returns.
  • Review charges and billing for accuracy prior to posting to student accounts for current and incoming students.
  • Periodically review all student accounts for billing and/or accounting adjustments; send out dunning correspondence as required. 
  • Assist the Director in the preparation of Campus State Fund account reports for The State University of New York (SUNY) Income and Dormitory Income Funds.
  • Oversee NSF check function for all SUNY Income Fund non-Hospital NSF checks; maintain all related accounting records; be responsible for collection and/or recommending write-off when appropriate; maintain database for delinquent tuition and loan accounts; refer delinquent accounts to the NYS Attorney General Office.
  • Be responsible for providing reports from Tableau for LCME, head count, tuition collections, student charges/billings and demographic stats for AOR reporting.
  • Serve as Administrator of Cashnet and oversee the payment plan and e-billing process; train and mentor other staff members to set-up and respond to student payment plan inquiries; continue to maintain the payment plan with updates and upgrades.
  • Be the point contact person for HRSA, assisting college administrators awarding students with scholarships.
  • Collaborate with Director and SFS IT Systems liaison(s), to ensure that all Banner modules and processes related to AR are working effectively and efficiently including setup, testing, validation after upgrades and implementing new functionality.
  • Monitor and reconcile the student health insurance account and the international plan.
  • Conduct administration of Student Housing billing system; posting data received, batching transactions and reviewing transactions for accuracy.
  • Assist in documentation for internal and external auditors in year-end close procedures.
  • Administer promissory note and exit interviews paperwork for Campus based loans; counsel students accordingly on the terms of their campus based/institutional loans.
  • Facilitate entrance and exit interview for WAX loan recipients; maintain and file necessary paper work to help foundation with collection. 
  • Periodically respond to Bursar email inquiries.
  • Communicate regularly with offices such as the Registrar's Office, Residence Life, Information Technology, Admissions, Student Affairs, Financial Aid Office and the Faculty Student Association to make the Student Information System operations as seamless as possible for our students.
  • Counsel students who are experiencing personal and hardship issues/ set up payment arrangements.
  • Follow-up with Cashier Manager with the collection of third-party payees.
  • Manage e-Billing and prepare semester bills for students.
  • Oversee the FSA Imprest Fund, (i.e., Salary Advance).
  • Serve as JP Morgan Remote Deposit Capture security administrator.
  • Assist the Director in managing overall Bursar's Operation.
  • Work on special projects as needed.

Required Qualifications:

  • Bachelor's Degree in Accounting.
  • 7+ years of related experience in higher education and/or state government environment.
  • Experience with Banner Accounts Receivable software.

Preferred Qualifications:

  • Experience with Argos and CashNet preferred. 

Work Schedule:

Variable Days; 8:30am to 4:30pm

Salary Grade/Rank:


Salary Range:

Commensurate with experience and qualifications


COVID-19 Vaccination Requirement:


  An approved COVID-19 vaccination.

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at 718-270-3025.


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