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Staff Assistant 2, Joint Reconstruction Service

Apply now Job No: 495610
Local Title: Staff Assistant 2, Joint Reconstruction Service
Budget Title: Teaching Hospital Staff Assistant II
Work Type: Full Time
Location: Brooklyn, NY
Categories: Administrative


Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:


Job Summary:

The Department of Orthopaedic Surgery and Rehabilitation Medicine at SUNY Downstate Health Sciences University is seeking a full-time Staff Assistant 2, Joint Reconstruction Service. The successful candidate will:

  • Report to the Orthopaedic Surgery Division Administrator.
  • Perform clinical division-level administrative support, liaison, and office coordination for any and all physicians within the division, as assigned. 
  • Support patient care clerical and administrative activities, including efficient throughput, while trying to optimize the patient experience across the care continuum.
  • Coordinate clerical work activities by determining appropriate work priorities and methods. 
  • Receive inquiries and complaints and follow-up by coordinating with others as necessary to obtain the required information, which can include composing appropriate written responses.
  • Search files, gather facts, and compile a variety of data required for preparation of reports.
  • Act as a liaison to expedite the flow of information.
  • Schedule and coordinate meetings and other work related activities.
  • Receive calls, relay information to appropriate parties, and follow-up where necessary and appropriate.
  • Open, sort, and distribute mail.
  • Coordinate activities to ensure timely submissions of documents or information that may be required of several staff personnel to complete a major project.
  • Type drafts and finish a variety of documents from written or verbal instruction, including correspondence, reports, and other materials that are sensitive, complex or technical in nature. 
  • Prepare reports where the information may be gathered from several sources or may be difficult to organize and compile. Search records and provide factual data from information on file.
  • Take dictation, which may include minutes of meetings, and transcribe notes into finished documents.
  • Compose a variety of letters, memoranda, instructions, and other documents on own initiative, from brief notes, and/or from verbal instruction.
  • For relief purposes, may be assigned clerical or secretarial activities of other personnel.
  • Perform other work related duties as assigned and as business needs warrant.
  • Adhere to Downstate policies and procedures.
  • Model the We Care values of the institution.   

Required Qualifications:

  • Bachelor's Degree;
    • OR Associate's Degree with 2+ years of relevant work experience in and administrative support capacity.
  • Strong interpersonal communication skills.
  • Excellent written and oral communication skills.
  • Adept at multi-tasking.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Preferred Qualifications:

  • Familiarity with EHR and registration programs is a plus. 

Work Schedule:

Monday to Friday; 7:30am to 3:30pm

Salary Grade/Rank:


Salary Range:

Commensurate with experience and qualifications


COVID-19 Vaccination Requirement:


  An approved COVID-19 vaccination.

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at


Advertised: Eastern Standard Time
Applications close:

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